Our story
From recovered workflow to web-first modernization.
The Legacy Book production source begins from the recovered CityLab workflow and the approved web-first modernization program.
Approved laboratory photography
Workflow journey
The recovered laboratory workflow defines the public trust story.
The legacy workflow covers patient registration, order entry, sample generation, barcode printing, collection, acceptance or rejection, work routing, result entry, technical review, validation, report printing, delivery, billing, payment, refund, tax invoice, and client account processing.
- Patient registration and payer/client selection.
- Order entry, test/profile selection, pricing, questions, and documents.
- Sample generation, container assignment, barcode printing, and collection.
- Sample acceptance or rejection with reasons and tracking events.
- Work routing by category, work center, processing center, and instrument.
- Result entry, technical review, validation, reporting, and delivery.
Milestones timeline reserved
Coming in a later release after Founder-approved assets, routes, and content are supplied.
Speak with the laboratory team
WhatsApp booking is available for branch-aware public inquiries. No payment, patient portal, or appointment calendar integration is included in this release.